How It Works
How our moving services work
Estes SureMove runs on the transportation network of Estes, the nation’s largest private transportation company and, at almost 90 years, one of the nation’s most reliable. When you rent a trailer from Estes SureMove, you get a cost-effective way to transport your home or office items — and save a little money along the way. Plus, there’s no driving required.
Here's how SureMove works.
We drop off.
After you schedule your move, we bring one of Estes’ 28-foot rental trailers to your location. This “pup” is a little more than half the size of a typical tractor trailer that you’d see on a highway. If you need more or less space on the trailer than your original estimation, you will only pay for the space you use. (Use our handy Space Estimator.)
Once the trailer is dropped, the clock starts ticking. Break a little sweat, or hire help — either way, the packing is left to you. You will have three days to load the trailer before we pick it up (most customers need only in one or two days). Need more time? Just ask.
- Pack properly. We’ll show you how to pack, but you will need to correctly load boxes and brace your stuff using tie-down ratchet straps, bungee cords, or rope. You’ll also want to wedge softer items (pillows and other bedding in a large plastic bag) between boxes and furniture to fill in gaps and keep your belongings from shifting while the truck is in motion. Important note: You cannot file a claim for damages that are determined to be the result of poor packing.
- Ramp up. The SureMove trailer sits off the ground, so we provide a 12-foot ramp you will use to move boxes, furniture, into the trailer.
- Separate space. You may need to install a partition, which will be provided to you. This keeps your load separate from commercial freight, which will fill the rest of the trailer (if there’s room). There won’t be other people’s stuff on your trailer, though.
We move you.
Once you’ve loaded your belongings in the trailer’s nose (directly behind where the driver sits), the driver will return and haul your stuff to your new home or office. Need additional services, same-day pickup, or need the driver to stick around? We can help.
When the rental trailer arrives at our regional service center closest to your new location, we bring the rental trailer to your new home or office. You then have three days to unload your freight before we come and pick up the empty rental trailer.
Reservation requests are not fully reserved until a signed contract is received by ESTES SUREMOVE.
All requested move dates are subject to availability by the servicing terminals. All dates will be reviewed and confirmed by a move coordinator.
All locations will be reviewed for accessibility by a move coordinator with final approval provided by the terminal managers.
Get a SureMove quote on your next move today.